Outreach Team Nurse
Marie Stopes Kenya is an NGO registered in Kenya as a local implementing partner of MSI Reproductive Choices, a UK charity. We deliver quality sexual and reproductive healthcare, family planning and other women’s health services to millions of the world’s poorest and most vulnerable women. We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.
This post reports to the Outreach team leader within the Programmes Operations Department. S/he is held accountable to a clear set of attain FPO KPIs on which s/he reports to Team leader regularly.
Marie Stopes Outreach teams are a vital part of MSK’s work in Kenya. They enable us to reach communities that would otherwise be unserved by our services. These professionally competent and committed teams offer free, efficient and high quality sexual reproductive health counselling and related services that are inclusive of all needs. As required, they provide referral & linkage to other MSK services. Liaising closely with local stakeholder partners (governmental and non-governmental) the teams build capacity of MoH personnel and work to ensure sustainability beyond the period of their project funding.
The strategic purpose of the Programme Operations Department is to ensure excellent delivery all MSKs programme activities and the development and funding of new work
It is the responsibility of this role is to further our goal of MAKING CHOICE POSSIBLE for every Kenyan.
The post holder commits to and is held accountable to MSI Reproductive Choices core values:
Mission-driven, Client-centered, Accountable, Courageous, Resilience, Inclusive
Key Responsibilities
The position has the following key responsibilities
1. The excellent planning and running of the Outreach Team service to
agreed clinical quality standards, inclusive and responsive to difference
on the basis of gender, age and people with disabilities
2. The efficient delivery of services reaching unserved communities for
high impact
3. A continuous and well-planned service where resources are managed
prudently, stocks are maintained at efficient levels and onward growth
is enabled
4. Data collection that enables contract obligations to be met,
improvements to be made and successes to be shared
5. Defining and realizing opportunities for sustainability beyond the period
of funded work
6. The excellent collaboration with the Outreach team to ensure that they
perform at the top of their ability and are fully skilled for their tasks
(whatever their role)
KPIs
QTAs 90%+
Referral numbers
Service numbers and
CYPs/target
Cost per team/per
CYP/target;
Expenditure/budget
accuracy;
Progress reports
The excellent planning and running of the Outreach Team services to
agreed clinical quality standards, inclusive and responsive to
difference on the basis of gender, age and people with disabilities
Activities include:
• Provision of quality LARCs, STMs and assisting in permanent method
provision
• Adherences to activity plans for the team against team’s target.
• Monthly self-assessments
• Close analysis of client users and actions taken to extend reach to underserved
• Accurate and proper information is passed to clients
• Participate in planned promotional activities including educational and
awareness-raising events with clients, community members and other
stakeholders
• Assist in collecting and implementation of client feedback
KPIs
Services delivered
Monthly activity plans.
Self-assessment/month
Client feedbacks
The efficient delivery of services reaching under-served communities
for high impact
Activities include:
• Regular efficient and well received services to the target group
• Integration and interface with other MSK channels for
complementary delivery
• Clear engagement with community Health Volunteers and facility in
charges
• Mentoring of MOH providers
KPIs
CYPs/target
Referrals and Synergy
Complementary CHWs
activities
A continuous and well planned service where resources are managed
prudently, stocks are maintained at efficient levels and onward growth
is enabled
Activities include:
• Financial management effectively enables continuous delivery of agreed
plans on budget
• Sharing of monthly team schedule
• Stock management with 2month buffer
• Support in Vehicle management
KPIs
Cost per CYP
Stock take
Vehicle records
Data collection that enables contract obligations to be met,
improvements to be made and successes to be shared
Activities include:
• Monthly reports tracks performance each month and cumulatively
• Data entered on time into CLIC
• Support in data and reports when called upon
• Time taken to review and learn
• Proper record keeping of clients data and consent forms
KPIs
Expenditure/budget
accuracy
Commodity
management report.
Qualifications
• Diploma/Degree in Clinical medicine or Nursing
• Kenya Registered Community Health Nurse (KRCHN)or Kenya Registered Clinical Officer
• Postgraduate training will be an added advantage
skills
• Ready and willingness to travel > 75 % of time.
• Proven experience in healthcare field with line management authority
• Demonstrated numeracy and basic accounting skills
• Customer focussed service delivery skills
• Family Planning counselling skills
• IT literacy confident using MS Office
• Excellent people skills and drive to succeed
Attitude/ Motivation
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about
‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSI
encourages in all employees and they are defined below:
• Initiative
Thinking and acting to make the most of opportunities by finding the optimum solution
• Innovative
Thinking creatively and outside of the box so that ideas generated create a positive outcome
• Effective Communication
Communicating through active listening and good questioning techniques, using appropriate body language,
ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality.
• Responsive
Being responsive to changing priorities and demands
• Working Efficiently
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
• Sharing Information
Sharing information and knowledge whilst maintaining confidentiality
• Focus on Learning
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop
further
• Commitment
Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and
going the extra mile to meet role requirements
• Driven
Drive and determination to deliver results
• Accountable
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you
demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
• Embracing Change
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
• Motivated
Motivation towards achieving quality results to maximise potential
• Team Player
Working as part of a team by being supportive, flexible and showing respect for each other
Behaviors & Values
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about
‘how’ people go about their jobs and the impact that they have on others.
Work as one MSI
You contribute, use, and share accurate data and evidence to improve understanding,
insight and decision-making across MSI, enabling us to maximize our ability to influence
others.
You share relevant knowledge, expertise and resources to strengthen teamwork and
prevent duplication of effort.
You actively work as part of a team, providing support and flexibility to colleagues,
demonstrating fairness, understanding and respect for all people and cultures.
Show courage,
authenticity and
integrity
You hold yourself accountable for the decisions you make and the behavior you
demonstrate.
You are courageous in challenging others and taking appropriate managed risks.
Develop and grow
You seek feedback to enable greater self-awareness and provide the same to others in
a way which inspires them to be even more effective.
You manage your career development including keeping your knowledge and skills up to
date.
Deliver excellence, always
You strive to consistently meet and exceed expectations, putting clients at the centre of
everything, and implement smarter, more efficient ways of performing your role.
You build and maintain effective long-term working relationships with all stakeholders,
and are a true MSI ambassador.
Leadership
You inspire individuals and teams, through situational leadership, providing clear
direction.
You seek and provide opportunities which motivate team members, helping to develop
skills and potential whilst strengthening our talent and succession pipeline.
You are aware of emerging developments in our sector, demonstrating strategic insight
about our clients and business and encourage this in your team.
You articulate a vision of the future which inspires and excites others
How to Apply
Suitable and qualified external and Internal candidates should email one document combining an application
letter and CV to pd@mariestopes.or.ke on or before December 10, 2023. The subject of the email should read
Outreach Team Nurse. Applications will be reviewed on a rolling basis. Do not attach certificates and
testimonials. Marie Stopes Kenya is an equal opportunity employer and does not ask for fees at any stage of the
recruitment process. Successful candidates must abide by MSI’s Antifraud & Bribery Policy and Safeguarding
Policy, including protection of children and vulnerable adults. Only shortlisted candidates will be contacted.