Hotel Manager
JOB DESCRIPTION FOR HOTEL MANAGER
- Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated
- Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations
- Supervise Hotel's staff
- Manage the Hotel to achieve the set financial target
- Meet and Greet guests
- Establish and maintain cordial relationships with hotel members
- Responsible for preparing budgets, marketing strategies and setting targets for the Hotel
- Prepare and submit reports to the Management Committee of the Hotel
- Live on Hotel's premises and be on call 24 hours a day to resolve problems or emergencies
- Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits, such as need for increase in subscription
- Recommend capital expenditures for acquisition of new equipment, which would increase efficiency and services
- Approve requisitions for equipment, materials, and supplies within limits of the budget
- Direct investigations into causes of customer complaints and report to Management Committee, if necessary
- Negotiate contracts with equipment and materials suppliers
- Act as representative before government commissions or regulatory bodies during the review of policies or procedures
- Conduct performance appraisal/review for staff members under your supervision
- Meet regularly with department heads to keep informed, offer direction, plan and coordinate
- Responsible for informing new members of the Hotel's rules and regulations
- Responsible for the overall management of the operations of the Hotel
Method of Application
Interested and qualified candidates should forward their CV to: info@heelonhills.co.ke using the position as subject of email.